Closing The Demand-Access Gap In Disbursement Choice

December 10, 2020

Here’s why so few consumers have instant payments as an option for how disbursements are made: Six in 10 consumers want instant disbursements but only three in 10 payers think their business is at risk if they do not offer it. In collaboration with PYMNTS, the Disbursement Satisfaction Playbook: Sizing The Choice Gap, PYMNTS surveyed 5,145 consumers and found that consumers would rather switch than fight when instant is not on the disbursements menu.

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