Disbursements Satisfaction 2020: Monetizing Payout Choice

September 9, 2020

Although the number of disbursements that consumers and SMBs receive has risen over the last year, barely 10 percent of them are sent via rails that allow those receivers to access and use those funds instantly. In collaboration with PYMNTS, 5,000 consumers and 500 microbusinesses were surveyed to examine the impact of instant payouts to their business and household cash flow, and their loyalty (or lack thereof) to the businesses sending them.

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Disbursements Satisfaction Playbook

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