How Consumers Rate The State Of US Disbursements - Ingo Money

How Consumers Rate The State Of US Disbursements

February 27, 2019

There might be one word that consumers would use to describe the state of disbursements in early 2019: mediocre.

Millennial consumers probably wouldn’t be so generous.

The proof point is the latest Disbursements Satisfaction Index score, which puts disbursements at 56.5 on a scale of 100. It’s not exactly horrible, but not a ringing endorsement of the efficiency of the process.

That’s perhaps not surprising, Karen Webster remarked in a recent conversation with Ingo Money CEO Drew Edwards, when considering that 48 percent of disbursements to consumers still happen by paper check, with an average disbursement amount of $1,084.

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