Instant Payments Emerge As Key Factor For Winning Customer Loyalty
January 27, 2021
Being paid instantly is no longer a choice but a necessity for one-third of consumers and microbusinesses that also say they are unlikely to continue a relationship with a business that does not offer it. In collaboration with PYMNTS, the latest edition of the Disbursements Satisfaction Playbook surveyed 5,000 consumers and 1,000 businesses to examine the impact of instant disbursements on long-term customer loyalty.
Download the resource to learn more.
- // TAGGED
// Related Resources
Disbursements Satisfaction Report 2023 Instant Payouts Reach an Inflection Point
2023 Money Mobility Index The average FinTech account issuer barely earns a passing grade on money mobility, PYMNTS’ data finds.
Insurance Disbursements Brief 2022 When given the choice, consumers opted for instant insurance claims payouts 23% of the time — the highest since 2018.