Instant Payouts to Consumers from Businesses Tripled in 2021

November 17, 2021

The State Of Consumer Disbursements: Who Pays Consumers — And How Quickly

Seventeen percent of the 11 billion non-payroll disbursements received by consumers in 2021 have been instant payments, roughly three times those received in 2020. The fourth State Of Consumer Disbursements In 2021, an Ingo Money and PYMNTS collaboration, benchmarks how disbursements are made to consumers — by whom — and how that has changed over time.

Inside the November Report

  • 20 percent: Share of consumers who received at least one type of disbursement instantly in 2021
  • 50 percent: How many more consumers are aware of instant payments now than in 2020
  • 66 percent: Share of consumers who would be more likely to continue doing business with firms that offered free instant payment options

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