Insurance: Building Customer Loyalty with Instant Claims Payments

September 7, 2018

The way in which people want to be paid is rapidly changing, and nowhere is this truer than for policyholders impatient to have a claim paid out.

Their expectations for immediate payment go hand in hand with the widespread digitalization of so many other routine activities. Need a place to eat? Make a reservation online. Want to pay for something? Just swipe your phone. Awaiting a payment yourself? It’s only reasonable to expect the same speed and convenience.

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