For so many cutting-edge financial innovations like buy now, pay later (BNPL) and crypto, the jury is still out.
If 2020 was a year of breakdowns, then 2021 is a year of breakthroughs. Digital is coming to every vertical and every company, bringing not just change, but in a word, transformation.
In a year when life experiences were defined by physical separation and virtual connection, it’s no surprise that the same trend dominated payments.
One of the overriding business themes of the pandemic has been the accelerated pace of digital transformation. Many executives across multiple industries have speculated they were able to pack 10 years’ worth of digital innovation into one year because of customer and employee demands.
Delivering on the need and desire for faster money means that payors provide an experience that looks more like eCommerce — one that is immediate, seamless and offers choice in how to get paid.