Current Career Opportunities

Marketing

Associate Marketing Manager – Remote

The Associate Marketing manager will collaborate with the CMO to support the company’s revenue and growth goals for its Digital Money services. Activities include but are not limited to the execution of email, social and digital marketing campaigns, sales support materials, website management, and social media marketing. This position will have ownership of the company’s email marketing platform, including implementation of all transactional communications. This position will support the CMO in managing partner marketing initiatives and also be responsible for working with Sales, Product and Account Management and external resources to execute plan deliverables, campaigns, and programs.

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Technology

.NET Software Engineer – Remote

The .NET Software Engineer will identify, design and code application changes to create more stable applications and improve performance, fault tolerance, scalability, monitoring and alerting for all .NET applications – new and legacy, working closely with Enterprise Architects and Technology Operations. This role will work across multiple teams and business units, focusing on the most urgent and critical needs.

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Senior .NET Solutions Architect – Remote

Working in a collaborative team environment, an Ingo Money Solutions Architect is a critical member of the company’s Technology organization. As a mid-size company, each team member at Ingo is expected to make a significant contribution to both product and process development.

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Risk Operations

Fraud Prevention Specialist – Alpharetta, GA

As an Ingo Money Fraud Prevention Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Fraud Prevention Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment, and work independently while knowing when to seek guidance.

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Part-Time Fraud Prevention Specialist – Remote

As a Part-Time Ingo Money Fraud Prevention Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Fraud Prevention Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment, and work independently while knowing when to seek guidance.

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Validation Review Specialist – Alpharetta, GA

As an Ingo Money Validation Review Specialist, you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! Within the check verification environment, the role is responsible for verifying financial information is entered correctly, ensuring accuracy on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Validation Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great ability to multitask in a fast-paced environment and work independently while knowing when to seek guidance.

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Customer Experience

Director, Ingo Customer Care

The Director of Ingo Customer Care will be responsible for overseeing the cultural reformation of a call center team of remote agents into a first-class customer-focused enterprise. The Director will liaise regularly with Risk Assessment & Mitigation department leadership to ensure the Customer Care team stays abreast of current issues/policy changes, etc. that impact the customer experience. In coordination with department line managers, the Director will ultimately be responsible for ensuring customer care agents deliver first-class customer service in every interaction, whether it be by phone, email or chat.

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Customer Experience Specialist – Alpharetta, GA

As a Customer Experience Specialist (CES), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

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Part-Time Customer Experience Specialist – Remote

As a Part-Time Customer Experience Specialist (CES), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

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Benefits

In addition to competitive compensation and the opportunity to share your talents with a team committed to developing innovative technology solutions that give people instant, easy, reliable and safe access to their money, Ingo Money offers a comprehensive benefits package:
  • Medical, Dental and Vision Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401K Retirement Savings Program
  • Company-paid and Voluntary Life Insurance
  • Company-paid Short and Long Term Disability Insurance
  • Employee Assistance Program
  • Paid Time Off (vacation, sick & personal)
  • Holiday Pay
  • Professional Development and Training
  • Casual Dress Office Environment
  • Free Parking
  • Concierge Services (Atlanta headquarters only)

Join An Award-Winning Company

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