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Ingo Money is the money mobility company. We conceive, create and deliver innovative payments and risk management technologies that make money movement easy, instant and safe for our clients and their customers.

We power instant digital account transfers, mobile check deposit, retail cash deposits, and disbursements and payouts of all kinds—payroll, commissions and tips, rebates and incentives, insurance claims, loan proceeds, legal settlements, bill payment and more. And we are launching the industry’s first open-platform p2p service.

We provide senders and recipients with unmatched choice in how they pay and get paid; and we operate the industry’s biggest and best payments gateway to bridge the gap between old payment methods and new ones.

We also protect our clients from the risk of real-time money movement with proprietary, network-wide risk and fraud AI, authentication tools, real-time transactional underwriting and funds guarantees.

Bottom line: Ingo Money is transforming the way fintechs, banks and businesses move money!

If you want to be a part of the instant money revolution, we want to meet you!

Current Openings

Payments

Director, Payments Product Engineering

Ingo Money’s Director of Payments Product Engineering is responsible for evaluating, designing and leading execution of critical and strategic product integration initiatives that require multidiscipline involvement such as Operations, Risk, Finance and Technology. The employee is responsible for analysis, planning and guidance on new product build initiatives working closely with the company’s business units and IT units to design and engineer integrations that facilitate growth of our payment network.

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Quality Assurance Analyst

Ingo Money’s Quality Assurance Analyst is a critical member of the Payments team and is responsible for the testing and validation processes for code delivery. In addition, to the actual execution of the testing processes, the candidates’ responsibilities will include continuous improvement of the overall QA process to create efficiencies and automation as well as increase quality of delivery. The candidate will be responsible for managing relationships with internal teams spanning from technology to business and product and demonstrate strong collaboration and coordination skills with a focus on detail.

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Risk Operations

Chargeback/Fraud Analyst – Remote

As an Ingo Money Chargeback/Fraud Analyst, you will be part of a small, dynamic, and growing team that delivers risk mitigation & assessment expertise that has a direct impact on Ingo Money’s strategic objectives and profitability. In this role, your primary responsibility will be to analyze chargeback/fraud data to help resolve customer disputes and eliminate chargeback risk factors and thereby increase chargeback win rates. You will also be responsible for investigating and preventing check fraud losses, tracking performance, identifying trends, and seeking new opportunities or enhancements to improve performance.

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Fraud Prevention Specialist – Alpharetta, GA

As an Ingo Money Fraud Prevention Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Fraud Prevention Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment, and work independently while knowing when to seek guidance.

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Fraud Prevention Specialist – Bilingual – Alpharetta, GA

As an Ingo Money Fraud Prevention Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Fraud Prevention Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment, and work independently while knowing when to seek guidance.

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Fraud Research Analyst – Alpharetta, GA

As part of the Investigations team, Fraud Research Analysts perform complex judgmental reviews of high-risk activity to limit company losses. This role does involve some outbound phone-based interaction as needed to verify activity. Analysts benefit from in-depth training and team collaboration, as well as opportunities for ongoing professional development.

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Part-Time Fraud Prevention Specialist – Remote

As a Part-Time Ingo Money Fraud Prevention Specialist you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! The role is responsible for verifying financial information and making risk decisions on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Fraud Prevention Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great customer service skills, the ability to multitask in a fast-paced environment, and work independently while knowing when to seek guidance.

Interested in this opportunity?

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Risk Analyst – Remote

As an Ingo Money Risk Analyst, you will be part of a small, dynamic, and growing team that delivers risk mitigation & assessment expertise that has a direct impact on Ingo Money’s strategic objectives and profitability. In this role, you will be responsible for investigating and preventing check fraud losses, tracking performance, identifying trends, and seeking new opportunities or enhancements to improve performance.

Interested in this opportunity?

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Validation Review Specialist – Alpharetta, GA

As an Ingo Money Validation Review Specialist, you will be a critical part of an essential and growing financial organization in the business of moving money in minutes! Within the check verification environment, the role is responsible for verifying financial information is entered correctly, ensuring accuracy on behalf of our many clients who rely on us to improve their customers’ experience, all while working to prevent check fraud. The Validation Specialist must possess the ability to learn quickly and utilize company systems to address the needs of clients in a timely manner. Ideal candidates must have great ability to multitask in a fast-paced environment and work independently while knowing when to seek guidance.

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Customer Experience

Customer Experience Specialist – Alpharetta, GA

As a Customer Experience Specialist (CES), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

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Part-Time Customer Experience Specialist – Remote

As a Part-Time Customer Experience Specialist (CES), you will be an essential part of our company’s 24/7 business operation. Your main responsibility is to assist customers with their account needs as we help some of the biggest names in the industry transform funds from any source to any destination. You will deliver first-class customer service in every interaction, whether it be by phone, in a chat or by email.

Interested in this opportunity?

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Benefits

In addition to competitive compensation and the opportunity to share your talents with a team committed to developing innovative technology solutions that give people instant, easy, reliable and safe access to their money, Ingo Money offers a comprehensive benefits package:
  • Medical, Dental and Vision Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401K Retirement Savings Program
  • Company-paid and Voluntary Life Insurance
  • Company-paid Short and Long Term Disability Insurance
  • Employee Assistance Program
  • Paid Time Off (vacation, sick & personal)
  • Holiday Pay
  • Professional Development and Training
  • Casual Dress Office Environment
  • Free Parking
  • Concierge Services (Atlanta headquarters only)

Join An Award-Winning Company

Atlanta Business Chronicle Largest Tech Companies 2022
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TAG Fintech
Inc 5000